Need help with a
Devtrixx product?
You're in the right place. Open a support ticket, attach a screenshot of what you're seeing, and track every reply from our team until the issue is resolved.
Everything you need to get an issue fixed — nothing you don't.
Structured tickets
Title, reason, purchase code and description on every ticket — nothing gets lost in an inbox.
Replies reach you
When the team answers, you get an email and the full reply stays in your ticket history.
Show, don't tell
Attach screenshots, error logs or invoices (up to 5 MB) — private between you and our team.
Your purchase code, on file
Add your CodeCanyon license once and it's attached to your account automatically.
Reopen anytime
Closed too soon? One reply reopens the ticket and we pick it right back up.
One account, all products
Questions about installation, licensing or billing for any Devtrixx product go through the same door.
How it works
Three steps between a question and its answer.
Create your account
Register with your name, email and purchase code — it takes less than a minute.
Open a ticket
Pick a reason, describe what happened and attach a screenshot if you can.
Track the fix
We reply right in the ticket and you're notified by email. Close it when everything works again.